Change Agility — The Flywheel¶
Discipline 1 of 3 · Seven pillars · What the organization does
Change Agility is the operational layer of Adaptive Adoption. It replaces traditional change management's linear project model with a flywheel of organizational capability that accelerates through use.
Each pillar is operationalized as a matrix of Tools, Processes, Behaviors, and Change Skills — making the framework actionable, not aspirational.
The Seven Pillars¶
| # | Pillar | Claim |
|---|---|---|
| 1 | Master the Craft | Build capability through doing, not curriculum |
| 2 | Embrace Complexity | You cannot plan your way through emergence, but you can design for it |
| 3 | Consciously Manage Trust | Trust is the change-resistance antivenom |
| 4 | Put People First™ | Start with augmentation; efficiency follows faster |
| 5 | Design and Prototype | Every initiative is a prototype until evidence says otherwise |
| 6 | Prioritize Behavior | Change the environment, change the behavior; the mindset catches up |
| 7 | Manage Ethics Always | Ethics is not compliance and it isn't moralizing — it's phronesis |
Cross-Cutting Views¶
- Processes — All rituals and ceremonies across 7 pillars
- Tools — All practitioner tools across 7 pillars
- Behaviors — All behavioral norms across 7 pillars
- Change Skills — All capabilities across 7 pillars
- Model Cards — Visual reference cards for each pillar
- Diagnostics — Assessment instruments (COM-B + Trust)
Behavioral Science Foundation¶
Change Agility's diagnostic layer adapts the COM-B framework (Capability, Opportunity, Motivation → Behavior) with a fourth driver: Trust. Every existing maturity model measures what organizations say they do. This one measures what they actually do.
See toolkit overview for the full 7×4 matrix. See 99_PROVENANCE.md for intellectual lineage.