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Pillar 6: Prioritize Behavior

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Change the environment, change the behavior; the mindset catches up.

Awareness, desire, and knowledge do not add up to action. The intention-action gap is empirically documented — Aristotle named it akrasia twenty-four centuries ago. Pillar 6 replaces "persuade then pray" with diagnosis-first, environment-first, behavior-first methodology. COM-B diagnosis, behavioral systems mapping, and behavioral science — diagnostics and drivers.

TOOL

Behavioral Science — Diagnostics and Drivers

Capability, Motivation, Trust, Opportunity — diagnose which is the actual blocker

PROCESS

SHIFT: Specify Behavior

Translate vague outcomes into observable actions (who / what / when / where)

BEHAVIOR

Environmental Design

Tweak defaults, reduce friction, restructure choice architecture

SKILL

Friction Mapping

Identifying sludge that makes the desired behavior harder than it needs to be

SHIFT Method © Robert Meza, Aim for Behaviour.

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